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The ONLY national organization representing, solely and without compromise, oil & gas royalty owners interests.

NARO Privacy and Return Policy

NARO is committed to maintaining your trust and confidence. The following online privacy policy is intended to protect and secure the personally identifiable information (any information by which you can be identified) you provide to us online.
In addition, NARO will not send you e-mail that you have not agreed to receive. We may periodically send you e-mail announcing news and event information. If you choose to supply your postal address in an online form, you may receive mailings from us as well.

No Sharing of Personal Information 

NARO never sells, rents, leases or exchanges your personal information with other organizations. NARO assures you that the identity of all who contact us through this Web site will be kept confidential. NARO may occasionally send mailings on behalf of other organizations or ministries when their interests align with NARO.  If you opt to be a part of the membership directory your information is visible by NARO members only.  This allows members to locate friends they have made at conventions or have a private conversation with members off the message board.  It is strictly prohibited for members to use their access to the membership directory for solicitation of any kind.  Violation will result in an immediate suspension of membership.  Member names and contact information in the membership directory should not be printed or copied under an circumstance.  This violation could result in legal action.

Security

NARO is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. NARO uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted NARO employees who have been specially trained in processing this information.

Cookies

From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our sites, or to identify which areas of our network of Web sites you have visited (i.e. e-commerce sites, etc.). We may use this information to better personalize the content you see on our sites.
Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.

Children's Online Privacy 

We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child's access to the Internet and to our site in order to ensure that his or her privacy is well protected.
To read more about online safety and how to become more involved with your child's online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.

Shipping Policy 

Most orders are shipped within 3 business days. All orders are shipped via USPS, DHL, FedEx, UPS or comparable carrier. Processing time of your order can vary from 3-14 days depending on product availability, or in some cases up to 4-6 weeks. Orders shipped by ground service average 4-10 business days from date of order to reach its destination. Orders shipped by priority service (Priority Shipping) average 3-7 business days from date of order to reach its destination. Additional charges may apply depending on weight. We will notify you of any additional charges before shipping. When calculating actual ship date, please do not count Saturdays, Sundays or Federal Holidays. DHL will not ship to P.O. Boxes. Please include a complete street address for all orders. If ordering internationally, any taxes, customs, or related fees will be your responsibility at the time of receipt.

 

Billing Policy 

We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars.

Return Policy 

All orders are nonrefundable. Damaged or defective product may be exchanged for a replacement.

Account policy

NARO reserves the right to de-activate or remove any user accounts provided without a notice if user has provided wrong information, has violated common Internet policies, NARO Policies, or if the account has been inactive for more than 60 days.

Download License

Downloads are solely for personal, noncommercial use. Copies of download can only be stored on computers or devices owned by the person or entity who purchased the download. Additional licenses of downloads can be purchases from www.naro-us.org


Contacting Us 

If you have comments or questions about any of our policies or our website, please contact us

The National Association of Royalty Owners
15 W. 6th St.
Suite 2626
Tulsa, OK 74119

Phone: 918-794-1660 or 1-800-558-0557

Fax: 918-794-1662

Email: NARO@NARO-us.org